Meadowlands Racing and Entertainment (NJ) & Tioga Downs Casino (NY)

  • OTW Part Time Shift Supervisor

    Job Location US-NJ-Bayonne
    Posted Date 4 months ago(8/17/2018 2:00 PM)
    ID
    2018-1250
    # of Openings
    1
  • Overview

     

     

    The OTW Shift Supervisor assists the Directors and Managers of the Bayonne Off-Track Wagering Facility. The incumbent will engage in Money Room operations, program/newspaper ordering, audio-visual set up and opening/closing of facility on a daily basis.

    Responsibilities

    • Run daily reports, including but not limited to:
      • Bill count for self-service machines;
      • Teller productivity;
      • Teller balance;
      • Daily outs;
      • Account deposit/withdrawal;
      • The daily bank deposit;
      • Treasurer’s statement
    • Verify each self-service bag prior to teller’s shifts count and prepare the bags for the next day.
    • Prepare pari-mutuel clerks for the shift and account for all of the distribution of the Money Bags.
    • Assume responsibility for vault rebalance for the next Shift Manager/Director.
    • Manage pari-mutuel clerks collections for shortages, issue money receipts for monies paid; make tote adjustments for shortages paid, tote buys and/ or corrections.
    • Reconcile self-service terminals, vaults and place moneybags in the vaults for next business preparation.
    • Review productivity of operations on a daily basis including sales, total transactions, over and short records and log tapes.
    • Add money to the ATM machines as needed; balance the ATM machines once a week.
    • Prepare a settlement statement once a month for all machines in coordination with the Treasury Department.
    • Reconcile Big M Club vouchers and retain until audit is completed.
    • Check all tote machines and provide total maintenance of all machines running needed tests.
    • Review all payroll reports as instructed while utilizing ADP system and ensure accuracy of payrolls.
    • Assist in ordering programs and racing forms on a daily basis.
    • Create and implement departmental scheduling and sign-in sheets in accordance to established labor contract stipulations on the basis of seniority, assignment preference, bid timelines, etc. if applicable.
    • Maintain employee records and departmental archives in an orderly and efficient fashion as to obtain needed data by specification.
    • Solicit suggestions for improved service from patrons in order to establish a process of tracking and responding to customer feedback and complaint
    • Handle employee complaints with the Management and recommend appropriate courses of action.
    • Engage in setting up incoming satellite signals on a daily basis and help determine television assignments on a daily basis.
    • Complete all other special assignments and reports as assigned.

    Qualifications

    • Bachelor’s degree in Business Administration or related area from a four year college or university and/or 2-3 years of experience in Racetrack Mutuels
    • Must possess effective communication and organizational skills.
    • Strong background and in-depth knowledge of the Horse racing industry required.
    • Proficiency in Microsoft Office.
    • Ability to thrive in a fast-paced, team oriented environment.
    • Strong interpersonal and communication skills.
    • Ability to work flexible hours including nights, weekends and holidays as needed.

    Options

    Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
    Share on your newsfeed