Meadowlands Racing and Entertainment (NJ) & Tioga Downs Casino (NY)

  • Surveillance Operator

    Job Location US-NJ-East Rutherford
    Posted Date 4 weeks ago(6/22/2018 4:42 PM)
    ID
    2018-1268
    # of Openings
    1
  • Overview

    Responsible for properly executing surveillance duties on assigned shift to adequately protect the life and property of customers, Employees and the assets of the New Jersey State Gaming Commission, as well as company property. The incumbent will provide video Surveillance of all activities on the gaming floor and will monitor the operations for illegal activity.

    Responsibilities

    • Provide excellent guest service to both internal and external guests.
    • Actively supports the company culture of creating a fun and entertaining experience for internal and external guests.
    • Generates necessary written reports regarding security-related incidents involving guests, Employees and/or the facility.
    • Facilitates the flow of information throughout the department by attending regularly scheduled departmental meetings.
    • Observes, documents, videotapes and reports any unusual or suspicious activities on property.
    • Regularly inspects the premises, identifying potential safety or security hazards, and reporting same to the appropriate individual or entity, for proper resolution.
    • Reviews surveillance tapes and reports, providing detailed information to appropriate company officials and outside agencies, as needed.
    • Held accountable for the accuracy and thoroughness of departmental records and reports.
    • Make suggestions and recommendations, as appropriate, with regard to possible changes in the policies and procedures of other departments, with the protection of company assets in mind.
    • Maintains a working knowledge of the Company’s facilities, as well as special events on property in order to monitor customers and fellow Employees of same, whenever possible.
    • Interacts with customers and Employees in a positive, professional manner.
    • Facilitates the flow of information by attending regularly scheduled departmental meetings.
    • May be designated as officer-in-charge to function as a supervisor for a shift.
    • Basic knowledge of gaming regulations, basic computer skills, and basic math skills.
    • Able to work effectively in a confined environment.

    Qualifications

    To perform this job successfully, an individual must be able to perform each essential duty satisfactorily and has knowledge of surveillance equipment the ability to observe activities in compliance with Gaming regulations to ensure sports betting is operating in accordance with those rules. The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

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